Terms of Service

Version 1.1 · 2026-11-11

These Terms set out the rules for using Footler – a service for creating and hosting animated e-mail signatures for businesses. They are the terms and conditions referred to in Article 8 of the Polish Act of 18 July 2002 on the provision of services by electronic means.

Ce document n’existe qu’en polonais et en anglais ; la version anglaise figure ci-dessous. Seules ces deux versions font foi et, en cas de divergence, la version polonaise prévaut.

§ 1. General provisions

  1. Footler is available at https://getfootler.com.
  2. The service provider is Konrad Bejger, a sole trader operating under the business name “Konrad Bejger”, entered in the Polish Central Register and Information on Economic Activity (CEIDG), ul. Magellana 6/64, 80-288 Gdańsk, Poland, tax ID (NIP) 8781795948, REGON 367501781, e-mail: contact@getfootler.com.
  3. The Services are intended only for businesses and people acting on their behalf. Footler does not contract with consumers. By creating an Account, the Customer declares that it acts on behalf of a business and in connection with its business. § 11 applies to natural persons running a business for whom the contract is not of a professional nature.
  4. These Terms are made available free of charge before the contract is concluded, in a way that allows them to be downloaded, saved and printed.
  5. The Data Processing Agreement forms part of these Terms. The Privacy Policy and the Cookie Policy are for information and are not part of the contract.

§ 2. Definitions

  • Service – the Footler website and application available at https://getfootler.com.
  • Customer – a business (a natural person running a business, a legal person or an organisational unit with legal capacity) that uses the Services in connection with its business, and a person acting on its behalf.
  • User – anyone using the Service, including the free services without an Account.
  • Account – the Customer’s account in the Service, protected by an e-mail address and a password.
  • Dashboard – the part of the Service for managing the signatures of the company and its team.
  • Signature – an e-mail signature in the form of an image (including an animated GIF) with a person’s and a company’s details, hosted by the Service Provider at a permanent address, together with the code to paste into an e-mail program.
  • Contact card – a web page with a person’s contact details, opened by clicking the Signature.
  • Design – the graphic design of a Signature, including animation, provided in the Service or prepared at the Customer’s request, including with the help of artificial intelligence.
  • Customer Content – data, logos, photos, texts and other materials supplied by the Customer or a User.
  • Trial – 14 days of free use of the Account (§ 7).
  • Subscription – paid use of the Account after the Trial (§ 8).
  • Price List – Subscription prices published in the Service.

§ 3. Services

  1. Free of charge and without an Account, the Service Provider makes available: a chat that designs a Signature from the address of the company’s website; a review of a Signature screenshot; sending the Signature to one’s own address (test e-mail); an e-mail assistant that rates a Signature sent by e-mail and prepares Signature proposals and a proposals page; browsing the Service.
  2. With an Account, the Service Provider makes available: the Dashboard, hosting of Signatures and Contact cards, animated Signatures, installation guides and an installation check, a counter of Contact card opens, accepting a request for a company-wide rollout (Google Workspace, Microsoft 365, Apple) and – where available – installing Signatures across the company.
  3. The services in paragraph 2 are free during the Trial and then paid as part of the Subscription.
  4. The Service Provider may develop, change and withdraw features of the Service. It may stop the free services at any time. A change may not deprive the Customer of the use of hosted Signatures and Contact cards during a paid period.
  5. Some features use artificial intelligence models. Automatically prepared results (scores, proposals, the assistant’s replies) are supporting material – the Customer should check a Signature before using it.
  6. The Services are provided as they are available (“as is”). The Service Provider does not warrant that the Services will meet the Customer’s particular expectations or that a Signature will make its correspondence more effective.

§ 4. Technical requirements

  • a device with internet access and an up-to-date browser (e.g. Chrome, Safari, Firefox, Edge) with JavaScript and strictly necessary cookies enabled;
  • an active e-mail address;
  • to install a Signature – an e-mail program or service that supports HTML signatures with images (e.g. Gmail, Outlook, Apple Mail).

Some e-mail programs block images by default or do not play animations (e.g. older versions of Outlook show the first frame). This is not a defect of the Services.

§ 5. Specific risks

Using services over the internet involves risks such as malware, phishing, interception of transmissions and spam. We recommend up-to-date software, a strong and unique password, and caution with links in messages. The Service Provider never asks for a password by e-mail. A private link to the Dashboard should be protected like a password.

§ 6. Conclusion of the contract and the Account

  1. A contract for a free service is concluded when the User starts using the feature (e.g. sends a chat message or an e-mail to the assistant) and ends when the User stops using it.
  2. To create an Account, the Customer gives an e-mail address, accepts these Terms together with the Data Processing Agreement on behalf of the company, confirms the address with the link in an e-mail and sets a password. The contract for the Account is concluded when the password is set and is concluded for an indefinite period.
  3. The Customer confirms that the data given is true and that they are authorised to act on behalf of the company.
  4. The Dashboard can also be opened with a private link. The Customer is responsible for keeping it confidential and for the actions of people they share it with.
  5. The Service Provider may refuse to open an Account or to provide a free service without giving reasons.
  6. The Service Provider sends messages to the Customer to the Account’s e-mail address; the Customer is responsible for keeping it up to date.

§ 7. Trial

  1. After confirming the Account, the Customer uses the Services free of charge for 14 days, without having to give card details.
  2. During the Trial the Customer may choose a plan and add a payment method – the Subscription then starts automatically on the day the Trial ends.
  3. The Service Provider may remind the Customer by e-mail that the Trial is ending. The absence of a reminder does not extend the Trial.
  4. If the Customer does not buy a Subscription by the end of the Trial, the Service Provider may – after sending the Customer an e-mail stating the date, usually 7 days after it – stop the animation of all the Account’s Signatures: every Signature image then shows its first frame with a narrow Footler strip under it (e.g. “Make a signature like this with Footler”), also in messages sent earlier, and clicking the Signature opens that person’s Contact card with the same strip. Once a Subscription is bought, the Signatures move again at the same addresses, without reinstalling.
  5. An Account whose Trial ended without a payment may be deleted after the period stated in the Privacy Policy; the addresses of its Signatures then show only the Footler strip referred to in paragraph 4, without any data of the Customer.
  6. Each company is entitled to one Trial.

§ 8. Subscription and payments

  1. The Subscription is paid in advance per person with a Signature in the Dashboard, on a yearly or monthly plan, according to the Price List.
  2. Prices in the Price List are net prices in the currency shown there. Where the law requires VAT or a similar tax to be added, it is added to the price.
  3. Payments are handled by Stripe Payments Europe, Limited, Dublin, Ireland. The Customer pays in US dollars (USD) with the methods available in the payment form, e.g. a payment card (credit or debit), Apple Pay or Link – Stripe’s service for paying with a saved card. The available methods may change. Until payments are live, the Service Provider charges no fees.
  4. The Subscription renews automatically for the next billing period and the fee is charged to the saved payment method, unless the Customer turns renewal off before the period ends.
  5. A change in the number of people during a billing period is settled pro rata for the rest of the period with the next payment – as an extra charge or a reduction of the fee. Reductions are not paid out in money.
  6. The Service Provider issues invoices electronically, including through the Polish National e-Invoicing System (KSeF) where the law requires it. The Customer agrees to receive invoices by e-mail.
  7. The Service Provider may change the prices. A change applies from the next billing period that starts at least 14 days after the Service Provider e-mails the Customer about it; a Customer who does not accept it may turn off renewal of the Subscription before it takes effect.
  8. If a payment fails, the Service Provider may limit the Services as described in § 7(4) or suspend them until payment is made.

§ 9. Termination

  1. The Customer may cancel the Subscription at any time, effective at the end of the paid billing period. Fees for a period that has started are not refunded, subject to § 11 and mandatory law. If no new payment is made after the paid period ends, the Signatures may be frozen with the Footler strip as in § 7(4).
  2. The Customer may delete the Account at any time in the Dashboard or by writing to contact@getfootler.com. Deleting the Account ends the contract and the Subscription at once, without a refund, subject to § 11.
  3. The Service Provider may terminate the contract for the Account with 30 days’ notice by e-mail to the Customer. If the Customer has paid in advance for a period that ends after the contract ends, the Service Provider refunds the proportionate part of the fee.
  4. The Service Provider may terminate the contract with immediate effect or block the Account if the Customer breaches § 12 or otherwise materially breaches these Terms, has not paid 30 days after the due date, or where the law or a request of a competent authority requires it. Fees are then not refunded.
  5. After termination, Signatures and Contact cards may stop being displayed or freeze with the Footler strip referred to in § 7(4), including in messages sent earlier. Data is deleted in accordance with the Privacy Policy and the Data Processing Agreement; before deleting the Account, the Customer can download its data in the Dashboard.

§ 10. Complaints

  1. Complaints about the Services can be sent by e-mail to contact@getfootler.com or by post to the Service Provider’s address.
  2. A complaint should contain the Account’s e-mail address or another contact address, a description of the problem and the expected solution.
  3. The Service Provider deals with a complaint within 30 days of receiving it and replies by e-mail or to the address given in the complaint.
  4. If a complaint needs more information, the Service Provider asks for it, and the period in paragraph 3 runs from the day the information is received.

§ 11. Sole traders with consumer protection

  1. The consumer provisions on unfair contract terms (Articles 3851–3853 of the Polish Civil Code), on the right to withdraw from a distance contract and on contracts for the supply of digital content and digital services also apply to a natural person who concludes a contract directly related to their business where the contract shows that it is not of a professional nature for them, in particular in view of the subject of their business as disclosed in CEIDG.
  2. Such a person may withdraw from the contract without giving reasons within 14 days of concluding it, e.g. by writing to contact@getfootler.com. If they asked for a paid Service to start before that period ends, they pay for the Services provided until withdrawal.
  3. Provisions of these Terms that would be unfair to such a person, in particular the limitations of liability in § 15, the exclusion of statutory warranty and the jurisdiction clause in § 18, do not apply to them to that extent.

§ 12. Acceptable use

In particular, it is prohibited to:

  • supply unlawful content, including content that infringes personal rights, copyright or trade marks;
  • put logos, photos or personal data in Signatures without the right to them or without a legal basis, e.g. employees’ data without their knowledge;
  • enter special categories of data (Article 9 GDPR), e.g. health data;
  • impersonate other people or companies;
  • use Signatures and Contact cards for phishing, spam or spreading malware;
  • interfere with the Service: bypass limits, send mass automated requests, attempt unauthorised access, or reverse engineer it where the law does not allow it;
  • try to make the AI assistant do things unrelated to Signatures or reveal its instructions.

The Service Provider has no obligation to check Customer Content. In the event of a breach or a reasonable suspicion of one, the Service Provider may remove the content, block the Signature, the Contact card or the Account, and terminate the contract under § 9.

§ 13. Reporting illegal content

  1. The address contact@getfootler.com is the point of contact for Member States’ authorities, the European Commission and recipients of the service within the meaning of Articles 11 and 12 of Regulation (EU) 2022/2065 (the Digital Services Act). Contact is possible in Polish and English.
  2. Anyone may report to that address content in a Signature or a Contact card that they consider illegal. The notice should contain the reasons, the exact address (link) of the content, the name and e-mail address of the person reporting and a statement that the notice is accurate to the best of their knowledge.
  3. The Service Provider deals with notices in a timely manner and informs the person reporting of its decision, and the Customer whose content it removed or blocked of the reasons, at the Account’s e-mail address.

§ 14. Intellectual property and licence

  1. The Service, the Designs (including animations, layouts, graphics and code), the software and the Footler name are protected by law, and the rights belong to the Service Provider or its licensors.
  2. For the term of the contract, including the Trial, the Service Provider grants the Customer a non-exclusive, non-transferable licence to use the Signatures prepared in the Service in the e-mail correspondence of the Customer and its team and on Contact cards. The licence does not cover copying Designs outside the Service, reselling them or offering them as templates.
  3. Customer Content remains the Customer’s property. The Customer grants the Service Provider a non-exclusive, royalty-free licence to use it (reproduce, process, record animations and make it publicly available in Signatures and Contact cards) to the extent needed to provide the Services, for the term of the contract.
  4. The Customer confirms that it holds the rights to Customer Content, indemnifies the Service Provider against third-party claims arising from that content and covers the reasonable costs of defence, to the extent permitted by law.
  5. Designs prepared with the help of artificial intelligence are covered by the licence in paragraph 2. The Service Provider does not warrant that they are works protected by copyright or that they are unique.
  6. The Service Provider may show the Customer’s name and logo as a reference only with the Customer’s consent.
  7. The Service Provider may use the Customer’s comments and suggestions about the Service without restriction and without payment.

§ 15. Liability

  1. The Service Provider does not guarantee uninterrupted or error-free availability of the Service. Breaks may occur, including technical ones and without notice.
  2. The Service Provider is not liable for how recipients’ e-mail programs display Signatures (blocked images, no animation, caching, spam filters), for Customer Content, for the consequences of using automatically prepared results without checking them, for the actions of people the Customer gave access to the Account or a link, or for interruptions caused by events beyond its control, including outages of its providers and force majeure.
  3. The Service Provider’s liability to the Customer, on any legal basis, is limited to actual loss (excluding lost profits) and to the total fees paid by the Customer in the 12 months before the event that caused the loss. Liability for free services, including during the Trial, is excluded.
  4. Statutory warranty (rękojmia) for defects of the Services is excluded to the extent permitted by law.
  5. The limitations in paragraphs 3 and 4 do not apply to damage caused intentionally, to cases where the law does not allow liability to be limited, or to the persons referred to in § 11 to the extent they would be unfair to them.

§ 16. Personal data

  1. The processing of personal data is described in the Privacy Policy.
  2. The Service Provider processes the data of employees and collaborators that the Customer enters into the Dashboard on the Customer’s behalf. By accepting these Terms together with the Data Processing Agreement when creating the Account, the Customer concludes it electronically, with no signature needed. The Service Provider records the date and version of the acceptance in the Account.
  3. The Customer is responsible for the legal basis for processing the data of the people it enters into the Dashboard and for informing them about it.

§ 17. Changes to these Terms

  1. The Service Provider may change these Terms for important reasons, in particular a change in the law, in the scope or features of the Services, in prices, providers or payment methods, in the way the Service operates, or for security reasons.
  2. The Service Provider informs Customers of changes by e-mail at least 14 days before they take effect, unless the law or security requires a shorter period. Changes that concern only new features or free services may take effect when published.
  3. A Customer who does not accept the changes may terminate the contract before they take effect. Continuing to use the Account after that day means accepting the changes. Changes do not affect the price of a period already paid for.

§ 18. Governing law and final provisions

  1. Contracts concluded under these Terms are governed by Polish law, also for Customers outside Poland.
  2. Disputes are resolved by the common court competent for the Service Provider’s place of business, subject to § 11 and mandatory law.
  3. The Service Provider may transfer its rights and obligations under the contract to a legal successor or an acquirer of the Service, in particular to a company into which it contributes the business; the Customer consents to this in advance. The Service Provider informs the Customer of it by e-mail.
  4. These Terms are available in Polish and English. If the versions differ, the Polish version prevails.
  5. These Terms apply from 2026-11-11. They bind Customers who accepted an earlier version on the terms of § 17.